Privacy Policy
(Translated Version)

The following privacy policy is originally defined in Japanese. In the event of any discrepancies between the translated version and the Japanese version, the Japanese version shall prevail. View the Japanese version

MoaiStudio (hereinafter referred to as "the Provider") handles user information, including personal information of customers (hereinafter referred to as "Users"), in the services (hereinafter referred to as "the Service") provided by the Provider, based on the following policy.

Data Controller
MoaiStudio: Operating Information
Contact: Contact Us 

Article 1 – Acquisition of User Information

The Provider acquires the following information related to Users to the extent necessary for providing the Service. Please note that the examples below are not exhaustive.

(1) The following types of information entered by the User in order to use various features within the Service:

  • Information required for user registration (nickname, email address), initial survey (age group, gender, occupation, golf experience, golf skill level, region, etc.), club usage information (clubs used, average distance for each club), round note (range name, comments, etc.), profile, time zone, language information.

(2) The following information automatically obtained in connection with the use of the Service:

  • Round information (score, shot logs), device information, access history within the Service, access history to advertisements within the Service and subsequent actions from such advertisements, advertising identifiers (IDFA or Google Advertising ID, etc.), user agent, IP address, Timezone, Locale, cookie information.

Article 2 – Purpose of Using User Information

The Provider may use the acquired user information for the following purposes:

  • For user authentication when using the Service
  • For providing the Service and services for Users
  • For guidance, inquiries, and other related correspondence regarding the Service
  • For responding to actions that violate the terms and conditions of the Provider regarding the Service
  • For research, analysis, and improvement aimed at enhancing the Service
  • For contacting Users regarding matters that significantly affect the Service (major changes to the Service, temporary suspension, etc.)
  • For providing information on the Provider’s services or products/services (including advertisements) of advertisers or other third-party providers that the Provider deems beneficial to Users
  • For other purposes corresponding to the above

Article 3 – Provision of User Information to Third Parties

1. The Provider will not provide personal information among the user information to third parties without obtaining prior consent from the User, except where disclosure is permitted under the Personal Information Protection Law or other laws and regulations. However, the following cases are excluded:

  • When entrusting all or part of the handling of personal information to the extent necessary to achieve the purpose of use
  • When personal information is provided due to business succession by means of a merger or other reasons
  • When a warrant or other request is submitted
  • Other cases where disclosure is permitted under the Personal Information Protection Law or other laws and regulations

2. The Provider may provide or disclose statistical information, which does not identify individual users, to third parties.

Article 4 – Transfer of User Information

The Provider may transfer user information acquired outside of Japan to Japan for processing and storage in order to provide the Service. In such cases, for personal information among the user information, the Provider will take necessary and appropriate measures to protect the personal information in accordance with applicable laws and regulations.

Article 5 – Response to Requests for Disclosure of Personal Information

If the User requests disclosure, correction, deletion, or restriction of handling of personal information based on the Personal Information Protection Law, the Provider will respond within a reasonable period after verifying that the request has been made by the User. However, if the Provider is not obliged to do so under the Personal Information Protection Law or other laws and regulations, this does not apply. Furthermore, the User may withdraw consent for the handling of personal information at any time. If the User does not consent to the handling of personal information, some of the services will not be provided because the Service requires the registration of personal information.

Article 6 – Installation of Information Collection Modules and Third-Party Advertising

The Provider may install information collection modules created by third parties in the Provider’s application for the purpose of measuring user usage of the Service and displaying advertisements distributed by third parties.

Information Collection Modules and Third-Party Advertising

Article 7 – Security Measures for User Information

The Provider implements security measures to prevent leaks, loss, or damage of user information held by the Provider.

Article 8 – Retention Period of Personal Information

The Provider retains and uses user information for the period necessary to achieve the purpose of use.

Article 9 – Procedures for Revising the Privacy Policy

If the Provider revises the content of this Privacy Policy, the revised Privacy Policy will be posted on the Provider’s website. If the revision requires user consent under laws and regulations, the Provider will obtain user consent in a manner specified by the Provider.

Article 10 – Contact for Inquiries

For inquiries regarding the handling of user information in the Service,
Contact Us 

Article 11 – Information Based on Data Protection Laws

The Provider complies with applicable data protection laws and regulations of each country or region in which Users reside (e.g., the EU General Data Protection Regulation (GDPR), the Personal Information Protection Act (PIPA) of South Korea, etc.), and handles personal information as follows.

■ Procedures and Methods for Destroying Personal Information

At Astro Golfers, personal information entrusted by the User is, in principle, destroyed without delay in accordance with the procedures and methods indicated below, based on the User's request to cancel their membership. However, if required by applicable laws and regulations, the Provider will act accordingly.

  • Destruction Procedures
    • Personal information entrusted by the User for the purpose of providing the Service will be deleted after a certain period following account cancellation. This is based on internal policies related to service operation.
  • Destruction Methods
    • For paper media, disposal is carried out in such a way that it cannot be restored, such as by dissolution or shredding. For electronic files, deletion is carried out using technical methods that render the information unrecoverable.

■ Transfer of Personal Information

Astro Golfers transfers and stores all collected personal information in Japan in order to provide services to Users. This transfer and storage use encrypted communication from the time of collection. Transferred information is used for the service provision purposes described in Article 2. The details of the transfer destination are as follows.

■ User Rights

In accordance with applicable data protection laws, Users may exercise the following rights regarding their personal data:

  • The right to access their personal data
  • The right to correct inaccurate or incomplete data
  • The right to delete personal data (right to be forgotten)
  • The right to restrict or object to the processing of their data
  • The right to data portability
  • The right to withdraw consent at any time

To exercise any of these rights, please contact us via the inquiry form. We will respond within a reasonable timeframe after verifying your identity.


Enacted on June 3, 2025

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